Respond io

Learn how to use Respond io with Composio

Overview

SLUG: RESPOND_IO

Description

AI-powered customer conversation management software.

Authentication Details

generic_api_key
stringRequired

Connecting to Respond io

Create an auth config

Use the dashboard to create an auth config for the Respond io toolkit. This allows you to connect multiple Respond io accounts to Composio for agents to use.

1

Select App

Navigate to [Respond io](https://platform.composio.dev/marketplace/Respond io).

2

Configure Auth Config Settings

Select among the supported auth schemes of and configure them here.

3

Create and Get auth config ID

Click “Create Respond io Auth Config”. After creation, copy the displayed ID starting with ac_. This is your auth config ID. This is not a sensitive ID — you can save it in environment variables or a database. This ID will be used to create connections to the toolkit for a given user.

Connect Your Account

Using API Key

1from composio import Composio
2
3# Replace these with your actual values
4respond_io_auth_config_id = "ac_YOUR_RESPOND_IO_CONFIG_ID" # Auth config ID created above
5user_id = "0000-0000-0000" # UUID from database/app
6
7composio = Composio()
8
9def authenticate_toolkit(user_id: str, auth_config_id: str):
10 # Replace this with a method to retrieve an API key from the user.
11 # Or supply your own.
12 user_api_key = input("[!] Enter API key")
13
14 connection_request = composio.connected_accounts.initiate(
15 user_id=user_id,
16 auth_config_id=auth_config_id,
17 config={"auth_scheme": "API_KEY", "val": user_api_key}
18 )
19
20 # API Key authentication is immediate - no redirect needed
21 print(f"Successfully connected Respond io for user {user_id}")
22 print(f"Connection status: {connection_request.status}")
23
24 return connection_request.id
25
26
27connection_id = authenticate_toolkit(user_id, respond_io_auth_config_id)
28
29# You can verify the connection using:
30connected_account = composio.connected_accounts.get(connection_id)
31print(f"Connected account: {connected_account}")

Tools

Executing tools

To prototype you can execute some tools to see the responses and working on the [Respond io toolkit’s playground](https://app.composio.dev/app/Respond io)

Python
1from composio import Composio
2from openai import OpenAI
3import json
4
5openai = OpenAI()
6composio = Composio()
7
8# User ID must be a valid UUID format
9user_id = "0000-0000-0000" # Replace with actual user UUID from your database
10
11tools = composio.tools.get(user_id=user_id, toolkits=["RESPOND_IO"])
12
13print("[!] Tools:")
14print(json.dumps(tools))
15
16def invoke_llm(task = "What can you do?"):
17 completion = openai.chat.completions.create(
18 model="gpt-4o",
19 messages=[
20 {
21 "role": "user",
22 "content": task, # Your task here!
23 },
24 ],
25 tools=tools,
26 )
27
28 # Handle Result from tool call
29 result = composio.provider.handle_tool_calls(user_id=user_id, response=completion)
30 print(f"[!] Completion: {completion}")
31 print(f"[!] Tool call result: {result}")
32
33invoke_llm()

Tool List

Tool Name: Add internal comment to conversation

Description

Tool to add a comment (internal note) to a contact's conversation. use after verifying the contact identifier.

Action Parameters

identifier
stringRequired
text
stringRequired

Action Response

data
objectRequired
error
string
successful
booleanRequired

Tool Name: Create Contact

Description

Tool to create a new contact in the workspace. use when you need to add a contact by specifying an identifier; delay subsequent actions due to processing.

Action Parameters

countryCode
custom_fields
array
email
firstName
stringRequired
identifier
stringRequired
language
lastName
string
phone
string
profilePic
string

Action Response

data
objectRequired
error
string
successful
booleanRequired

Tool Name: List channels

Description

Tool to retrieve a list of channels connected to the workspace. use when you need to enumerate all messaging channels with pagination support.

Action Parameters

cursorId
integer
limit
integerDefaults to 10

Action Response

data
objectRequired
error
string
successful
booleanRequired

Tool Name: List users

Description

Tool to retrieve a list of users in the workspace. use when you need to fetch all workspace users for auditing or assignment.

Action Parameters

Action Response

data
arrayRequired
error
string
successful
booleanRequired

Tool Name: Add internal comment to conversation

Description

Tool to add a comment (internal note) to a contact's conversation. use after verifying the contact identifier.

Action Parameters

identifier
stringRequired
text
stringRequired

Action Response

data
objectRequired
error
string
successful
booleanRequired

Tool Name: Create Space Tag

Description

Tool to create a new tag in the workspace. use when you need to label or categorize contacts or conversations after workspace setup.

Action Parameters

color
string
description
string
name
stringRequired

Action Response

data
objectRequired
error
string
successful
booleanRequired

Tool Name: Get Message

Description

Tool to retrieve a specific message. use when you need the details of a message sent to or received from a contact.

Action Parameters

identifier
stringRequired
messageId
integerRequired

Action Response

data
objectRequired
error
string
successful
booleanRequired

Tool Name: Update Space Tag

Description

Tool to update an existing tag in the workspace. use when you need to modify a tag's name, description, color, or emoji after confirming it exists.

Action Parameters

colorCode
string
currentName
stringRequired
description
string
emoji
string
name
string

Action Response

data
objectRequired
error
string
successful
booleanRequired