Helpwise

Tool to upload a new attachment. Use when you need to send a file to Helpwise and receive its attachment metadata.

Tool to add a note to a conversation. Use after obtaining the conversation_id to provide context.

Tool to create a new team. Use when you need to group users under a team. Use after confirming unique team name.

Tool to create a new webhook in Helpwise. Use when you need to receive event notifications for conversations, messages, or other triggers.

Tool to delete a contact. Use when you need to remove an existing contact by its unique identifier. Implements robust endpoint probing similar to DeleteWebhook: tries multiple paths and HTTP methods to accommodate dev-apis variations, with user-scoped fallbacks.

Tool to delete a conversation. Use when you need to permanently remove a conversation by its ID after confirming the ID is correct.

Tool to delete a mailbox. Use when you need to remove an existing mailbox by its unique identifier.

Tool to delete a message. Use when you need to permanently remove a message by its ID after confirming the ID is correct.

Tool to delete a note from a conversation. Use when you need to permanently remove a note by its ID from a specific conversation after confirming the IDs.

Tool to delete an email signature. Use when you need to remove a specific signature by its unique identifier after confirming its ID.

Tool to delete a tag. Use when you need to remove an existing tag by its unique identifier after confirming the ID.

Tool to delete a team. Use when you need to remove an existing team by its unique identifier after confirming the ID and dependencies.

Tool to delete a template. Use when you need to permanently remove an email template by its ID after confirming the ID is correct.

Tool to delete a webhook. Use when you need to remove a specific webhook by its ID after confirming the ID is correct.

Tool to retrieve a specific attachment. Use when you need to fetch an attachment by its ID; call after obtaining the attachment ID.

Tool to retrieve attachments. Use when you need to list all files sent in a given conversation or across your account.

Tool to retrieve details of a specific contact. Use when you know the contact ID and need full contact information.

Tool to retrieve details of a specific conversation. Use when you need full conversation context.

Tool to retrieve a list of conversations. Use when you need to list and paginate support conversations for display or analysis.

Tool to retrieve details of a specific mailbox by its ID. Use when you know the mailbox ID and need full mailbox information.

Tool to retrieve mailboxes. Use when you need to list and paginate mailboxes after authenticating.

Tool to retrieve messages for a specific conversation. Use when you need to list and paginate messages within a conversation context.

Tool to retrieve details of a specific note. Use when you know the conversation and note IDs and need full note information.

Tool to retrieve notes for a conversation. Use when you need to fetch all notes associated with a specific conversation after confirming the conversation ID is correct.

Tool to retrieve a specific tag. Use when you need to fetch the properties of a tag by its ID.

Tool to retrieve details of a specific team by its ID. Use after confirming the team_id.

Tool to retrieve Helpwise teams. Use when you need to list and paginate all teams for assignment or management.

Tool to retrieve Helpwise email templates. Use when you need to list and paginate all email templates for your account.

Tool to retrieve Helpwise users list. Use when you need to fetch and paginate agents for assignment.

Tool to retrieve details of a specific webhook. Use when you know the webhook ID and need full webhook configuration.

Tool to retrieve Helpwise webhooks. Use when you need to list and paginate all webhook configurations.

Tool to update an existing Helpwise contact. Use when you need to modify contact details or custom attributes.

Tool to update an existing mailbox. Use when you need to modify mailbox properties (for example name, address, or default status) after confirming the mailbox_id.

Tool to update an existing message. Use when you need to modify message content by its ID.

Tool to update an existing tag. Use when you need to modify a tag's name or color after confirming the tag ID.

Tool to update an existing email template. Use when you need to modify template name, subject, or content after confirming the template ID.