Crm

Simplesat

Learn how to use Simplesat with Composio

Overview

SLUG: SIMPLESAT

Description

Simplesat captures customer feedback and CSAT scores through surveys, integrating directly with helpdesk systems for real-time performance insights

Authentication Details

generic_api_key
stringRequired

Connecting to Simplesat

Create an auth config

Use the dashboard to create an auth config for the Simplesat toolkit. This allows you to connect multiple Simplesat accounts to Composio for agents to use.

1

Select App

Navigate to Simplesat.

2

Configure Auth Config Settings

Select among the supported auth schemes of and configure them here.

3

Create and Get auth config ID

Click “Create Simplesat Auth Config”. After creation, copy the displayed ID starting with ac_. This is your auth config ID. This is not a sensitive ID — you can save it in environment variables or a database. This ID will be used to create connections to the toolkit for a given user.

Connect Your Account

Using API Key

1from composio import Composio
2
3# Replace these with your actual values
4simplesat_auth_config_id = "ac_YOUR_SIMPLESAT_CONFIG_ID" # Auth config ID created above
5user_id = "0000-0000-0000"  # UUID from database/app
6
7composio = Composio()
8
9def authenticate_toolkit(user_id: str, auth_config_id: str):
10    # Replace this with a method to retrieve an API key from the user.
11    # Or supply your own.
12    user_api_key = input("[!] Enter API key")
13
14    connection_request = composio.connected_accounts.initiate(
15        user_id=user_id,
16        auth_config_id=auth_config_id,
17        config={"auth_scheme": "API_KEY", "val": user_api_key}
18    )
19
20    # API Key authentication is immediate - no redirect needed
21    print(f"Successfully connected Simplesat for user {user_id}")
22    print(f"Connection status: {connection_request.status}")
23    
24    return connection_request.id
25
26
27connection_id = authenticate_toolkit(user_id, simplesat_auth_config_id)
28
29# You can verify the connection using:
30connected_account = composio.connected_accounts.get(connection_id)
31print(f"Connected account: {connected_account}")

Tools

Executing tools

To prototype you can execute some tools to see the responses and working on the Simplesat toolkit’s playground

Python
1from composio import Composio
2from openai import OpenAI
3import json
4
5openai = OpenAI()
6composio = Composio()
7
8# User ID must be a valid UUID format
9user_id = "0000-0000-0000"  # Replace with actual user UUID from your database
10
11tools = composio.tools.get(user_id=user_id, toolkits=["SIMPLESAT"])
12
13print("[!] Tools:")
14print(json.dumps(tools))
15
16def invoke_llm(task = "What can you do?"):
17    completion = openai.chat.completions.create(
18        model="gpt-4o",
19        messages=[
20            {
21                "role": "user",
22                "content": task,  # Your task here!
23            },
24        ],
25        tools=tools,
26    )
27
28    # Handle Result from tool call
29    result = composio.provider.handle_tool_calls(user_id=user_id, response=completion)
30    print(f"[!] Completion: {completion}")
31    print(f"[!] Tool call result: {result}")
32
33invoke_llm()

Tool List

Tool Name: Create or Update Customer

Description

This tool creates or updates a customer in simplesat. if a customer with the provided email address already exists, their information is updated; otherwise, a new customer is created.

Action Parameters

company
string
custom_attributes
object
email
stringRequired
first_name
string
last_name
string

Action Response

data
objectRequired
error
string
successful
booleanRequired

Tool Name: Create or Update Team Member

Description

This tool creates a new team member or updates an existing one if a team member with the same email address is found. it is an independent action that requires only basic team member information (email, first name, last name, and optionally title and phone) and does not depend on any other resource ids.

Action Parameters

email
stringRequired
first_name
stringRequired
last_name
stringRequired
phone
string
title
string

Action Response

data
objectRequired
error
string
successful
booleanRequired