Servicenow
Overview
SLUG: SERVICENOW
Description
ServiceNow is a cloud-based enterprise platform that helps organizations automate and manage digital workflows across IT, HR, customer service, and operations.
Authentication Details
Basic Auth
Connecting to Servicenow
Create an auth config
Use the dashboard to create an auth config for the Servicenow toolkit. This allows you to connect multiple Servicenow accounts to Composio for agents to use.
Create and Get auth config ID
Click “Create Servicenow Auth Config”. After creation, copy the displayed ID starting with ac_. This is your auth config ID. This is not a sensitive ID — you can save it in environment variables or a database.
This ID will be used to create connections to the toolkit for a given user.
Connect Your Account
Using Basic Auth
Tools
Executing tools
To prototype you can execute some tools to see the responses and working on the Servicenow toolkit’s playground
For code examples, see the Tool calling guide and Provider examples.
Tool List
SERVICENOW_ATTACH_FILE_TO_RECORD
Tool Name: Attach file to record
Description
Action Parameters
Action Response
SERVICENOW_CREATE_A_RECORD
Tool Name: Create a record
Description
Action Parameters
Action Response
SERVICENOW_DELETE_A_RECORD
Tool Name: Delete a record
Description
Action Parameters
Action Response
SERVICENOW_FIND_FILE
Tool Name: Find file
Description
Action Parameters
Action Response
SERVICENOW_GET_RECORDS
Tool Name: Get records
Description
Action Parameters
Action Response