Zendesk
Overview
SLUG: ZENDESK
Description
Zendesk provides customer support software with ticketing, live chat, and knowledge base features, enabling efficient helpdesk operations and customer engagement
Authentication Details
OAuth2
Connecting to Zendesk
Create an auth config
Use the dashboard to create an auth config for the Zendesk toolkit. This allows you to connect multiple Zendesk accounts to Composio for agents to use.
Create and Get auth config ID
Click “Create Integration”. After creation, copy the displayed ID starting with ac_
. This is your auth config ID. This is not a sensitive ID — you can save it in environment variables or a database.
This ID will be used to create connections to the toolkit for a given user.
Connect Your Account
Using OAuth2
Tools
Executing tools
To prototype you can execute some tools to see the responses and working on the Zendesk toolkit’s playground
OpenAI (Python)
Anthropic (TypeScript)
Google (Python)
Vercel (TypeScript)
Tool List
ZENDESK_COUNT_ZENDESK_ORGANIZATIONS
Tool Name: Count Zendesk Organizations
Description
Action Parameters
Action Response
ZENDESK_LIST_ZENDESK_TICKETS
Tool Name: List Tickets
Description
Action Parameters
Action Response
ZENDESK_CREATE_ZENDESK_ORGANIZATION
Tool Name: Create Zendesk Organization
Description
Action Parameters
Action Response
ZENDESK_CREATE_ZENDESK_TICKET
Tool Name: Create Zendesk Ticket
Description
Action Parameters
Action Response
ZENDESK_DELETE_ZENDESK_ORGANIZATION
Tool Name: Delete Zendesk Organization
Description
Action Parameters
Action Response
ZENDESK_DELETE_ZENDESK_TICKET
Tool Name: Delete Zendesk Ticket
Description
Action Parameters
Action Response
ZENDESK_GET_ABOUT_ME
Tool Name: Get Zendesk About Me
Description
Action Parameters
Action Response
ZENDESK_GET_ALL_ZENDESK_ORGANIZATIONS
Tool Name: Get Zendesk Organizations
Description
Action Parameters
Action Response
ZENDESK_GET_ZENDESK_ORGANIZATION
Tool Name: Get Zendesk Organization
Description
Action Parameters
Action Response
ZENDESK_GET_ZENDESK_TICKET_BY_ID
Tool Name: Get Zendesk Ticket
Description
Action Parameters
Action Response
ZENDESK_REPLY_ZENDESK_TICKET
Tool Name: Reply to Zendesk Ticket
Description
Action Parameters
Action Response
ZENDESK_UPDATE_ZENDESK_ORGANIZATION
Tool Name: Update Zendesk Organization
Description
Action Parameters
Action Response