Tools

Zendesk

Learn how to use Zendesk with Composio

Overview

Enum

ZENDESK

Description

Zendesk provides customer support software with ticketing, live chat, and knowledge base features, enabling efficient helpdesk operations and customer engagement

Authentication Details

client_id
stringRequired
client_secret
stringRequired
oauth_redirect_uri
stringDefaults to https://backend.composio.dev/api/v1/auth-apps/add
scopes
stringDefaults to organizations:read,organizations:write,tickets:read,tickets:write,users:read,users:write,webhooks:read,webhooks:write
subdomain
stringRequired

Actions

Count the number of organizations in zendesk.

Action Parameters

Action Response

data
object
error
string
successful
boolean
Create an organization in zendesk.

Action Parameters

external_id
string
name
stringRequired

Action Response

data
object
error
string
successful
boolean
Create a ticket in zendesk.

Action Parameters

description
stringRequired
priority
stringDefaults to normal
requester_email
string
requester_name
string
subject
stringRequired

Action Response

data
object
error
string
successful
boolean
Delete an organization in zendesk.

Action Parameters

organization_id
stringRequired

Action Response

data
object
error
string
successful
boolean
Delete a ticket in zendesk.

Action Parameters

ticket_id
integerRequired

Action Response

data
object
error
string
successful
boolean
Get information about the owner account in zendesk.

Action Parameters

Action Response

data
object
error
string
successful
boolean
Get all organizations in zendesk.

Action Parameters

Action Response

data
object
error
string
successful
boolean
Get information about a specific organization in zendesk.

Action Parameters

organization_id
integerRequired

Action Response

data
object
error
string
successful
boolean
Get ticket details from zendesk.

Action Parameters

ticket_id
integerRequired

Action Response

data
object
error
string
successful
boolean
Action to reply to a zendesk ticket by adding a comment.

Action Parameters

body
string
public
booleanDefaults to True
ticket_id
integerRequired

Action Response

data
object
error
string
successful
boolean
Update an organization in zendesk.

Action Parameters

data
objectRequired
organization_id
integerRequired

Action Response

data
object
error
string
successful
boolean