Freshdesk
Learn how to use Freshdesk with Composio
Overview
Enum
FRESHDESK
Description
A customer support platform that provides helpdesk support with all smart automations to get things done faster.
Authentication Details
BASIC
password
subdomain
username
Actions
FRESHDESK_CREATE_TICKET
Creates a new ticket in freshdesk.
Action Parameters
attachments
cc_emails
company_id
custom_fields
description
due_by
email
email_config_id
facebook_id
fr_due_by
group_id
internal_agent_id
internal_group_id
lookup_parameter
name
phone
priority
product_id
requester_id
responder_id
source
status
subject
tags
twitter_id
unique_external_id
Action Response
data
error
successful
FRESHDESK_DELETE_TICKET
Deletes an existing ticket in freshdesk.
Action Parameters
ticket_id
Action Response
data
error
successful
FRESHDESK_GET_TICKETS
Retrieves a list of tickets from freshdesk.
Action Parameters
agent_id
created_since
email
filter
group_id
page
per_page
priority
requester_id
sort_by
sort_order
status
Action Response
data
error
successful
FRESHDESK_LIST_ALL_TICKETS
Lists all tickets in freshdesk.
Action Parameters
Action Response
data
error
successful
FRESHDESK_REPLY_TICKET
Replies to an existing ticket in freshdesk.
Action Parameters
attachments
bcc_emails
body
cc_emails
ticket_id
Action Response
data
error
successful
FRESHDESK_UPDATE_TICKET
Updates an existing ticket in freshdesk.
Action Parameters
attachments
company_id
custom_fields
description
due_by
email
email_config_id
facebook_id
fr_due_by
group_id
internal_agent_id
internal_group_id
lookup_parameter
name
parent_id
phone
priority
product_id
requester_id
responder_id
source
status
subject
tags
ticket_id
twitter_id
type
unique_external_id
Action Response
data
error
successful
FRESHDESK_VIEW_TICKET
Views an existing ticket in freshdesk.
Action Parameters
ticket_id
Action Response
data
error
successful