Triggers

Debugging and troubleshooting trigger issues

Unable to create trigger

Check the error message - the account might not have sufficient permissions or required scopes.

Type errors with trigger payloads

Having issues with trigger payload types? Search DeepWiki or use the Ask AI assistant for type definitions and examples.

Not receiving trigger payloads

Even if the action occurred (email received, Jira issue created, etc.), there may be delays:

Gmail triggers: Uses polling with minimum 1-minute frequency - expect delays of up to a minute
Other services: May have their own polling intervals or webhook delivery delays

Reporting trigger issues

When reporting to support, provide:

Error message: Complete error details
Connected account: The account ID used for creating the trigger
cURL command: To reproduce the issue
Reproduction steps: Any additional steps needed

Getting help