Troubleshooting

Tools & Toolkits

Markdown

Tool execution failures (401/403 errors)

Authentication and permission errors typically occur due to:

Missing scopes

Check if your connection has the required scopes using this API:

curl --location 'https://backend.composio.dev/api/v3/tools/get_scopes_required' \
--header 'x-api-key: YOUR_COMPOSIO_API_KEY' \
--header 'Content-Type: application/json' \
--data '{
    "tools": [
        "SLACK_SENDS_A_MESSAGE_TO_A_SLACK_CHANNEL",
        "SLACK_CREATE_A_REMINDER"
    ]
}'

Insufficient permissions

Verify the connected account has necessary permissions:

  • Admin requirements: Some tools require admin-level access
  • Paid accounts: Certain toolkits need paid subscriptions
    • Example: MS Teams requires Microsoft 365 account + Azure AD tenant

Tool not working

  • Check tool-specific documentation for requirements
  • Verify the connected account is active and properly authenticated
  • Test with the latest SDK version

Reporting tool issues

When reporting to support, provide:

  • Error message: Complete error details. For example:

    {
      "data": {
        "message": "{\n  \"error\": {\n    \"code\": 404,\n    \"message\": \"Requested entity was not found.\",\n    \"errors\": [\n      {\n        \"message\": \"Requested entity was not found.\",\n        \"domain\": \"global\",\n        \"reason\": \"notFound\"\n      }\n    ],\n    \"status\": \"NOT_FOUND\"\n  }\n}\n",
        "status_code": 404
      },
      "successful": false,
      "error": "404 Client Error: Not Found for url: https://gmail.googleapis.com/gmail/v1/users/me/messages/123456?format=full",
      "log_id": "log_tVqomBgg11-t"
    }
  • Log ID: From the error response (log_id field), or find it in the dashboard Logs page:

    Example tool execution log showing log_id in the Composio dashboard
  • Tool name: Exact tool slug being executed (for example, GMAIL_FETCH_MESSAGE_BY_MESSAGE_ID)

  • Connected account ID: Account used for execution (for example, ca_xxx)

Getting help